PRIVACY POLICY
Last updated 21.02.2023
EDPAGE thanks you for your interest in the Services we provide. The protection of your personal information is very important to us; therefore, we pay special attention to the protection of data which are collected and processed when providing Services specified on the website https://pocketgig.com (the Website).
This Privacy Policy (“the Policy”) constitutes a part of the Terms of Use document posted on this Website.
The Policy is designed to indicate the list of data that may be requested from Users, as well as how EDPAGE processes such data. This Privacy Policy also indicates the purposes for which Users' personal information may be requested or disclosed. This Privacy Policy also indicates the basic precautions that should be taken.
This Policy applies to information which EDPAGE may receive from you while you use the EDPAGE website and also information you supply to be provided with the payment services.
EDPAGE is the controller of information you supply via EDPAGE Website.
EDPAGE is the processor of information which you supply via EDPAGE Website and which is transmitted to PSPs.
The use of the Website constitutes your unconditional consent to the provisions of this Policy.
All the terms used in this policy are defined in the Terms and Conditions document posted on this Website.
1. Information which we collect
1.1. We collect your personal information only to the extent, which is necessary to provide the Services.
1.2. We collect your personal information when:
· your use the Website;
· you provide your personal data while using the Services;
· we contact you (you contact us) directly via any medium including instant messaging, email, social media platforms, postal mail and phone.
It may also be necessary to collect your personal information from third parties, including:
· credit reporting agencies, law enforcement agencies and other government entities;
· identity verification providers.
1.3. The personal information may include but is not limited to:
· identification information such as your name, date of birth, residential and postal address, gender, email address and phone number;
· financial information;
· copies of identification documents such as driver’s license, passport, and/or utility bills.
1.4. The requested information is mandatory for receiving the Services.
2. How we use the received information
2.1. The information we receive when you use the Website is stored by us and we act as the information controller.
2.2. The information you present when using the Services constitutes an electronic document used for:
2.2.1. providing you Services;
2.2.2. enabling us to perform our obligations to you under the Terms and Conditions;
2.2.3. ensuring that you perform your obligations under Terms and Conditions;
2.2.4.communicating with you, including sending you information about Services;
2.2.5. creating aggregate data about Users through demographic profiling and statistical analysis of our database to optimize our Services and /or allow for more efficient operation of our business;
2.2.6. investigation of suspected unlawful, fraudulent or other improper activity connected with the use of Services;
2.2.7. compliance with our legal obligations, including our obligations relating to identity verification and reporting under the Anti-Money Laundering and Counter Terrorism legislation and other applicable laws;
2.2.8. performing analytics – we use analytical services to collect Website data, including but not limited to:
· traffic data;
· information about location, time spent on the Website, and other connectivity data;
· IP address;
· device information (e.g., equipment model, operating system version, unique device identifiers) for the purpose of analyzing Website popularity and convenience of use.
3. Third party access
3.1. We do not disclose your personal information to other companies, organizations and/or any third parties.
3.2. The following exceptions apply to the paragraph above.
3.2.1. Information transfer to PSPs. EDPAGE communicates information to PSPs for the purpose of providing the Services.
3.2.2. Information transfer under the law. Your personal data may be disclosed at the request of competent authorities in keeping with applicable laws.
3.2.3. Information transfer to law enforcement agencies, government and regulatory authorities and other organizations as required or authorized by law or otherwise.
3.2.4. Information transfer to a successor entity in the event of a business transition, such as a merger, corporate reorganization or to a purchaser of our assets.
3.2.5. Information transfer when EDPAGE uses third party services to store data, send electronic messages and also to systemize and manage customer relations (CRM systems).
3.2.6. Information usage for marketing purposes. We may use your personal data to inform you about our products, services or promotions which we think might be of interest to you. If you do not wish to receive marketing or promotional materials from EDPAGE, you can contact us any time and we will take relevant action as soon as we can
3.3. Third parties may only utilize user information to provide services; they are not allowed to disclose and use information for any other purpose. Should the information be transferred to a third party, we will use reasonable measures to ensure that the information disclosed is protected by the third party under contractual arrangements.
4. Your rights
4.1. You have the following rights regarding your personal information we keep:
· Right to access. If requested, we will confirm whether we process your personal information and, where necessary, will provide you with a copy of the information processed.
· Right to amend. If your personal information that we keep is inaccurate or incomplete, you have the right to demand amendments to be made. If amendments are made after the personal information has already been communicated to PSPs, the amended information shall be re-submitted to PSPs. If we are under the impression that your personal information should be corrected, we will take reasonable steps to correct it – this may include contacting you to ask you to provide your most current information.
· Right to delete. You may request us to delete your personal information in certain cases, e.g. when we no longer need it or you do not want it to be stored.
5. Responsibilities of EDPAGE
EDPAGE assumes the following responsibilities:
5.1. Use the information received solely for the purposes specified in this Privacy Policy.
5.2. Ensure the storage of confidential information in secret, not to disclose it without the prior written permission of the User, and also not to sell, exchange, publish or disclose in any other possible way the transmitted personal data of the User, with the exception of situations provided for in this Privacy Policy.
5.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information.
5.4. Block personal data related to the corresponding User from the moment of contacting or requesting the User or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification in case of revealing inaccurate personal data or illegal actions.
6. How your information is stored
6.1. Subject to relevant regulations, your personal information is stored as long as it is necessary for the purposes mentioned in this Policy.
6.2. We understand the importance of security and techniques needed to secure information. We store all the Personal Information we receive directly from you in a protected database residing within our secure network, behind active state-of-the-art firewall software.
7. Protection of personal information
7.1. EDPAGE takes all necessary and sufficient management and technical measures to protect your personal information against unlawful or accidental access in order to prevent destruction, changing, blocking, copying, distribution and unauthorized access to your personal information and data received during your use of the EDPAGE Website and Services.
7.2. This Policy and the relations arising from it are governed by the laws of England and Wales.
8. Amendments to the Privacy Policy
8.1. We may amend this Policy unilaterally without your consent. We will request your consent to amendments if we are obligated to do so under applicable laws.
8.2. A new version of the Policy will become effective on your next visit to the Website. You will be alerted about any amendments of the Policy at the top of the page.
8.3. It is your responsibility to ensure that you keep up-to-date with the current Privacy Policy. You should review this Policy on occasion so that you are updated on any changes to the Policy.
8.4. By continuing to use the Website you accept the latest amendments. If you do not agree with the Policy, you should not access the Website or use the Services.